Coalville Business Services Limited reviews and feedback - independently hosted by CustomerSure

Excellent service – How would you describe our performance overall?

Easy to understand well documented – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
9/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Kew-Moss – 03 Jan 19 – Add public reply

Very Good and good to be kept up to date – How would you describe our performance overall?

9/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
9/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Veronica Shaw – 21 Dec 18 – Add public reply

Reliable fast efficient and always helpful to the small business man . – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Boss security – 17 Dec 18 – Add public reply

Very satisfied: Ray responds quickly, helpfully and patiently. If I had someone to whom to recommend him I certainly would. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
5/10 – How likely is it that you would recommend us to a friend or colleague?

Robert Harris – 11 Dec 18 – Add public reply

A very Friendly, helpfull, professional, service. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

M Johnstone – 20 Jul 18 – Add public reply

I've been very happy with ray's service. He is prompt, helpful and professional. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Robert Harris – 14 Jun 18 – Add public reply

Excellent service. Any questions or queries I had were dealt with promptly and efficiently – How would you describe our performance overall?

9/10 – How satisfied are you with the quality of the services we provide?
9/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
9/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

K Deacon – 30 Jan 18 – Add public reply

Spot on again ⭐️⭐️⭐️⭐️🍰 – How would you describe our performance overall?

Easy to deal with great service no haste spot on – To help us improve please give a reason for your scores.

9/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
7/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dave McNulty – 26 Jan 18 – Add public reply

Very pleased. Very quick and efficient. – How would you describe our performance overall?

9/10 – How satisfied are you with the quality of the services we provide?
9/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Shane Upton-Burton – 17 Jan 18 – Add public reply

Always available to help and advise. A business that cares about it's customer. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Boss Security – 05 Jan 18 – Add public reply

Helpful and Very professional – How would you describe our performance overall?

My scoring is accurate to my experience – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
8/10 – How would you rate us on value for money?
9/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Luke – 06 Nov 17 – Add public reply

Great service and communication all the way through. What more can I say 10/10 thank you very much speak to you next year. I've already told my son he has to use cbs and ray Stewart so he will be in contact very soon . Thanks again Dave 👍⭐️⭐️⭐️⭐️⭐️ – How would you describe our performance overall?

How can you improve on a ⭐️⭐️⭐️⭐️⭐️Service – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dave McNulty – 08 Sep 17 – Add public reply

A wonderful relaxed service which is just what I need when dealing with tax returns. Furthermore, nothing is too much trouble and the advice I get is invaluable. I always come away with new ideas and feeling positive about my business . – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Guy Rogers – 26 Jul 17 – Add public reply

Friendly professional with a caring nature. – How would you describe our performance overall?

Personally I have had many many years of trouble free reliable service throughout my experiences. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mike Salisbury – 15 Jun 17 – Add public reply

10/10 – How satisfied are you with the quality of the services we provide?
9/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Noél Heffernan – 24 Mar 17 – Add public reply

Brilliant – How would you describe our performance overall?

Very happy with the services – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Green builders – 18 Mar 17 – Add public reply

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul kewmoss – 21 Dec 16 – Add public reply

never had a problem, top class – How would you describe our performance overall?

never had a problem, fast efficient polite service – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Michael Fisher – 15 Dec 16 – Add public reply

Excellent! always there to answer questions and to give advise, I can not say anything negative about the service Berhens Projects Ltd receive from CBS – How would you describe our performance overall?

Just keep up your high standards – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

John T Brooke (Berhens Projects Ltd) – 23 Nov 16 – Add public reply

I have been using Rays services for over ten years, my business would be a mess without him.He has always been there for me to give me great and useful advice.I cant fault this Accountant and i really appreciate everything he has done for me.If you need a great accountant that will listen and help theres no better ! – How would you describe our performance overall?

I cant give less than ten as Ray does a fantastic job – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dave Crosby – 31 Oct 16 – Add public reply

First class! – How would you describe our performance overall?

I'm always pleased with the service I receive which is why CBS has been my accountant of choice since 1989! – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Marie – 05 Oct 16 – Add public reply

Easy to deal with, informative when have questions to ask, accounts sorted very efficiently. Thank You :) – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Mr P Statham – 08 Jul 16 – Add public reply

Very good company very professional – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

R Hamilton – 01 Jun 16 – Add public reply

Excellent service always available to assist and advise. – How would you describe our performance overall?

As you can see by my scoring , I'm more than happy with the service provided. I find CBS easy to work with, helpful and they keep me informed. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Berhens Projects Ltd (Tom Brooke) – 24 Feb 16 – Add public reply

Excellent – How would you describe our performance overall?

Excellent services – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Kew -moss – 27 Jan 16 – Add public reply

Very good...always a reliable performance and consistant. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Andrew Valentine – 19 Nov 15 – Add public reply

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Florian – 30 Oct 15 – Add public reply

Excellent – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

M Bradford – 02 Sep 15 – Add public reply

Very good and ray does what and when he says he will do – How would you describe our performance overall?

Alerts to hand in books – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
9/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
9/10 – How well do we communicate with you?
9/10 – How likely is it that you would recommend us to a friend or colleague?

Chris fisher – 30 Jul 15 – Add public reply

Only just started but the assistance we have been given has been excellent and have certainly put our mind at ease. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul diMascio - CNCValvori Ltd – 29 Jul 15 – Add public reply

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

M.Johnstone – 12 Jun 15 – Add public reply

Prompt efficient service – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
8/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

M Bradford – 27 May 15 – Add public reply

Very Helpful. – How would you describe our performance overall?

Not sure about value for money as I do not have any other comparison. – To help us improve please give a reason for your scores.

9/10 – How satisfied are you with the quality of the services we provide?
9/10 – How easy are we to deal with?
8/10 – How would you rate us on value for money?
9/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

mark dove – 20 Apr 15 – Add public reply

Excellent – How would you describe our performance overall?

The service we receive cannot be faulted. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Steve Davey – 12 Feb 15 – Add public reply

at the beginning it was not easy to find a way to comunicate straight,but everything it was all right ,finally.I think it has happened because of the very late reaction of HRMC. – How would you describe our performance overall?

9--because we have met after few callings. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
9/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
9/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Adrian Muresan – 02 Dec 14 – Add public reply

Informed, realistic and brilliant – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tony Rust – 21 Oct 14 – Add public reply

The performance we have receive from CBS can only be described as that of a very high standard, always on hand when needed. – How would you describe our performance overall?

As you can see I have scored a maximum in all categories. So there is no reason to suggest there is room for any improvement,at this stage. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

John Thomas Brooke – 26 Sep 14 – Add public reply

Good around service. – How would you describe our performance overall?

I have no reason to complain, however it's my first year with CBS and in some areas I do need some coaching. My high scores are well deserved. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
8/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Tom Brooke – 05 Aug 14 – Add public reply

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Paul Rance – 09 Jul 14 – Add public reply

Very helpful and understanding to the small businesses owner. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

karl Adams – 07 Apr 14 – Add public reply

First class Thank you. – How would you describe our performance overall?

Could only improve if the service was free or you lived in my wardrobe. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Phil Green – 06 Mar 14 – Add public reply

Consistent professional and courteous . – How would you describe our performance overall?

Some aspects seem a little unnecessary (expensive paper with several reminders on the same expensive paper!). Electronic correspondence where paper is not a legal necessity would be preferred (and perhaps a tiny financial inducement to get the accounts information in early) – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lee Crampton – 15 Feb 14 – Add public reply

Calming attitude, nothings a problem – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Marie Eccleston – 01 Feb 14 – Add public reply

I would rate your performance as very high, everything that needs to be done is communicated well in advance and completed well before deadlines arrive. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

James Hill – 01 Feb 14 – Add public reply

Very good,always available when required,which is crucial to my business. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
8/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

PETER MOULT – 28 Jan 14 – Add public reply

Very good !!!! – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Carole davenport – 28 Nov 13 – Add public reply

Good – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
9/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Frank Kovacs – 06 Jul 13 – Add public reply

So far very efficient. – How would you describe our performance overall?

I cannot fault any aspect so far. I am still a bit unsure re charges etc. I would be grateful to know how much the service is likely to cost me, this leaves me a little apprehensive. – To help us improve please give a reason for your scores.

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Lindsay Parry – 01 Jun 13 – Add public reply

Im very pleased with the service i recieve Ray goes far and above any other acountants i have known.He always gives 100% .I would highly recommend him to anyone. – How would you describe our performance overall?

10/10 – How satisfied are you with the quality of the services we provide?
10/10 – How easy are we to deal with?
10/10 – How would you rate us on value for money?
10/10 – How well do we communicate with you?
10/10 – How likely is it that you would recommend us to a friend or colleague?

Dave Crosby – 18 Apr 13 – Add public reply

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